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Frequently Asked Questions (FAQ's)


An e-ticket is a digital travel document with a unique confirmation number that replaces the need for a paper ticket. After booking, your e-ticket is emailed to you within 30 minutes. Print it and present it along with valid travel documents at the airline counter during check-in.
Yes, Cherryflight allows you to book tickets for infants under 2 years old. Infants must be accompanied by an adult aged 18 or older, with a limit of one infant per adult. To qualify for infant fares, the infant must be under 24 months old for the entire trip. If they turn 24 months before the return flight, book a child fare instead.
You can book up to 6 seats per booking. For more than 6 travelers, please complete an additional booking.
Yes, Cherryflight supports multi-city bookings. Select the “Multi-City” option during your search.
Clear your browser cache and try again. If results still don’t appear, it could be due to unavailable flights for the selected route or dates.
Currently, we do not collect frequent flyer numbers during domestic flight bookings. However, you can provide your number after booking by calling us with your Trip ID.
You'll receive an email confirmation once your booking is confirmed.
Reconfirmation is not required. However, should any modifications occur, we will notify you accordingly. If you still wish to confirm your reservation, you may contact our Customer Support team at 247@Cherryflight.com..
Cherryflight does not provide pre-assigned seating through its website. However, you may confirm your seat assignment by contacting our Customer Support team.
Your card is charged immediately after you enter your details and click "Pay." If you receive a successful payment message, your transaction is complete.
We accept all major international and domestic credit and debit cards, as well as payments via bank transfer, cash, or bank draft at our branches.
Yes. Cherryflight.com uses SSL encryption to ensure your data is transmitted securely and protected from unauthorized access.
The CVV is a 3-digit security code located on the back of your card, used to verify that the card is in your possession.
Your transaction will appear under Humayun Farrukh Travels and Tours (Pvt) Ltd.
VBV is a security feature that uses passwords or identity checks to prevent unauthorized use of your Visa card online. Contact your bank to see if your card is VBV-enabled.
MasterCard SecureCode is similar to VBV and adds an extra password protection layer during online purchases. Contact your bank to check availability.
Cherryflight.com is compatible with most standard browser settings.
This usually occurs on outdated browsers. Please update your browser or check compatibility with your certificate vendor.
Our site works best on the latest versions of: - Google Chrome - Mozilla Firefox - Internet Explorer (v5.5 or later)
If your booking is not completed, try again. In case of any failed payments or duplicate charges, contact our support team for assistance.
We accept a wide range of internationally recognized credit and debit cards through our secure 3D payment gateway powered by the MasterCard Internet Gateway System (MIGS). Accepted methods include: - Visa - MasterCard - American Express - Cherryflight does not store any card information. If your card is declined, contact our Customer Service Team to complete the payment using another method.
You can also pay offline using the following methods: - Bank Transfer: Deposit funds directly into our bank account. - Cash Payment: Visit any Cherryflight branch. - Bank Draft: Submit a bank draft at our office. - Card Payment at Branches: Credit and debit cards are accepted at our physical locations.

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